Changes in advertising looming.
Heineken USA executives told distributors they plan to take steps to ensure Heineken keeps its cachet, according to coverage of the importer's sales meeting last week.
While Heineken has posted good numbers -- sales were up 6.6 percent last year and up 3 percent in the first half of this year, according to Beer Business Daily -- the importer is seeking a marketing fix to burnish the brand’s image.
Andy Glaser, the brand’s marketing chief, told distrbutors at a meeting last week that “balancing Heineken’s mass appeal with its prestige can be difficult, and perhaps Heineken was leaning too far toward mass appeal, and a 'loss of saliency' with consumers has resulted. 'We must refocus on Heineken’s specialness,'"according to a report in Beer Business Daily.
Said Beer Marketer’s Insights:
“…with Heineken brand at "inflection point" in US, co has 'reappraised' and is moving to new campaign, brand mktg chief Andy Glaser announced. HUSA made final 'it's all about the beer' spot for holidays 2007. Moving on to new campaign around presenting brand as 'world class' (beyond 1st class) and Heineken as the 'inspired choice.'"
It appears Heineken USA is trying to address a phenomenon Brew Magazine has identified as the mainstreaming of the two leading imports, Corona Extra and Heineken.
From the December 2006 issue of Brew:
"Indeed, the brands (Corona and Heineken) are so large that they increasingly resemble mainstream beers, which trade on image instead of traditional import hallmarks such as quality or heritage. Signs of this mainstreaming include their expanded presence in convenience stores; their growing TV advertising and sports sponsorships; and large pack sizes. And – bowing to U.S. consumer tastes – both Corona and Heineken are offering light brand extensions.
"The behavior of Corona and Heineken shouldn’t be surprising: Critical mass leads to mainstream behavior. The key question for these two brands is what happens on pricing. As the brands’ volume numbers get bigger, increasing price gets tougher. So they need to strike the optimal balance between volume growth and price increases relative to mainstream beer. That’s how they generate the optimal profit."
New advertising from agency Berlin Cameron United (tapped earlier this year after a lengthy review) is coming early next year, the reports said. Work will highlight the “brand’s prestige and worldliness,” BBD said. The creative also will play off of brand iconography such as the logo, star and bottle.
(It will be interesting to see what direction this work takes. Recall that in the mid-1990s Heineken tried to turn the red star into an icon.)
(Another question: One has to wonder if the future direction of Heineken was an area where former Heineken CEO and the company did “not share exactly the same perspectives on the business,” as Thomas said in the release last month announcing he was leaving the company.)
The Beer Marketer's Insights home page can be seen here.
The Beer Business Daily home page can be seen here.
The December 2006 issue of Brew Magazine can be seen here.
Coverage of management changes at Heineken USA can be seen here.